To our Valued Users,

Following up on our previous email from a few days ago, we would like to keep you posted on the current developments and the course of action we are taking.

Here are some of the steps we are currently taking to deal with the situation:

  • We are in the process of consolidating all users’ funds to evaluate the current effects of the unfolding situation with the market. This includes withdrawing funds from all partners regardless of the amount to minimize our users’ further exposure to current market conditions. We will update you further on how the market-driven situation has affected users’ account balances as soon as we are in a position to do so.

  • We are actively pursuing all available options (including legal recourse) to address the liquidity situation that has arisen due to the recent developments around Three Arrows Capital (3AC) and the market in general.

  • We are also investigating and assessing a range of possible scenarios and the potential effects that these scenarios could have on the liquidity of our Users’ accounts, including the time frame in which normal business operations and withdrawals (including the restoration of daily withdrawal limits) might be resumed, which we are endeavouring to accomplish as quickly as possible.

Whilst we do so, we would appreciate your patience and support as we continue to work towards a constructive and fair solution for everyone.

As another note on this, we deeply apologize for the current level of service and support Finblox is able to provide as a consequence of recent developments. The team is working harder than ever to find a solution.

Thank you for your understanding,

The Finblox Team

Did this answer your question?