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How do I submit an event dispute?

Updated over 2 years ago

You can submit a dispute by sending an email to [email protected].

What information should I include in my dispute email?

Please include your DestinyX registered email and a detailed explanation of your dispute. It is also helpful to include any relevant documentation or evidence.

What happens after I submit my dispute?

Our team will review your dispute and contact you with any follow-up questions or to provide an update on the status of your dispute.

How long does it take to resolve a dispute?

The time it takes to resolve a dispute can vary depending on the complexity of the issue. We will work to resolve your dispute as quickly as possible.

Can I submit a dispute over the phone or in person?

At this time, disputes can only be submitted via email to [email protected]

Is there a deadline for submitting a dispute?

We do not have a deadline for submitting a dispute, but we encourage you to submit your dispute as soon as the event resolves.

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