You can submit a dispute by sending an email to [email protected].
What information should I include in my dispute email?
Please include your DestinyX registered email and a detailed explanation of your dispute. It is also helpful to include any relevant documentation or evidence.
What happens after I submit my dispute?
Our team will review your dispute and contact you with any follow-up questions or to provide an update on the status of your dispute.
How long does it take to resolve a dispute?
The time it takes to resolve a dispute can vary depending on the complexity of the issue. We will work to resolve your dispute as quickly as possible.
Can I submit a dispute over the phone or in person?
At this time, disputes can only be submitted via email to [email protected]
Is there a deadline for submitting a dispute?
We do not have a deadline for submitting a dispute, but we encourage you to submit your dispute as soon as the event resolves.